No scheme is too large or too complex for EQ. You are about to download a file from the website. You should review the terms and conditions and privacy policies of the social media platforms you use to ensure you understand how they will use your information, what information relating to you they will place in the public domain and how you can stop them from doing so if you are unhappy about it. We review our retention periods for personal data on a regular basis. If you have provided personal data to us under contract or because you consented to the processing and if we use the data by automated means, then you have the right to instruct us to transmit that personal data to you or another data controller in a machine-readable format. BN99 9FN. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group of companies and whose registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. Article summary. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. Equiniti, a company that provides support, communications and technology platforms to help manage company pensions, was responsible for distributing these statements. We are continually seeking out solutions that will bring all areas of this site up to the same level of accessibility. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. The Hays Pension Scheme team set itself the challenge of future proofing its Scheme in preparation for a buy-out by moving forward with a GMP equalisation project early. seeking your consent when we need it to contact you. from hire to retire Sort by: relevance - date. Please note though that by blocking our cookies, we cannot guarantee that the website and your experience whilst visiting are as we intended it to be. enquiries_pensions@equiniti.com. 474 British police officers have recently issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 companies. You have the right to withdraw your consent at any time. View the current value of your retirement benefits. If you've already received a user ID, please log in using your username and password. Introduction If we do, we will make sure that your privacy is protected and only use it for those purposes. We only use this information to help us understand what to develop next for the benefit of our users. To allow you to participate in interactive features of our website, when you choose to do so. You must accept the Terms & Conditions Policy before proceeding, You are about to download a file. We can also keep it for research or statistical purposes. their number of visits and how recent or frequent they are. Information Commissioners Office (ICO), Credit Industry Fraud Avoidance System (Cifas) - as part of our legal obligations; Where the law requires or permits disclosure, or there is a duty to the public to reveal it; When we need to defend or exercise our legal rights or those of a third party; Debt collecting, debt chasing or another agent for enforcing payment of monies owed to us; Efforts to trace you if we lose contact with you; Police and other law enforcement agencies for the prevention and detection of crime and where a valid permission is applicable; As a result of a court order or other regulatory instruction; and, Our insurers and insurance brokers where required for underwriting our risks and as part of ongoing risk assessments, online through the use of https and other security and encryption protocols. In particular, the law of the country in which you are resident or domiciled may offer a higher standard of protection than the laws in the United Kingdom and / or those other countries in which we store and use the personal data we collect. Key features include -. Read our new case study to see how they got on. We safeguard your personal data across all our computer systems, networks, websites and offices as much as possible through appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques). To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which can be based on your activity on our website(s) or the website of another Equiniti Company or third parties websites. Pension Manager Equiniti Paymaster Administering Pensions on behalf of the Metropolitan Police Service . UK phone: 0345 782 782 Overseas phone: +44 1293 603 085. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. International callers: +44 371 384 2030. Telephony Based Administrator. Personal data will be shared with members of the Equiniti Group outside of the European Economic Area and the European Union (EU), including Equiniti India Private Limited which is based in India. To administer any prize draws that you are offered and elect to enter as an incentive. Life after the job! Defining types of customers for new products and services. 2. @AskEquiniti. In Scotland, the Order will state a cash amount rather than a percentage. Or write to: Capita PO Box 555 So for example, they're used in the log-in . We understand how important your personal data is and are committed to protecting and respecting your privacy. Share to Facebook[ open a new window] Share to Plurk[ open a new window] Share to twitter[ open a new window] Share to line[ open a new window] Share to email[ open a new window] Online Police Reporting Service . Delivering smooth and silent running pension administration to public and private sector schemes, no matter the scale and complexity. Official live stream channel of Taipei TravelDepartment of Information and Tourism, Taipei City Government-Official live stream channel of Taipei TravelIn Ta. If you have a Surrey Police Pension query, please contact our Pensions Administrator Equiniti 0n surreypolice@equiniti.com or 01293 604994. Off. The additional information includes details of the categories and recipients of the personal data. Personal data can be held electronically or in certain paper records. 3. In this Privacy Notice, we, us and our will always mean EQP, as Data Controller. By combining specialist expertise with market-leading technology, EQ helps client partners like these achieve their goals. If you use our websites and see such an alert, please take a moment to ensure that youre happy with any changes. This is along standing dispute with Equiniti Ltd regarding alleged lost Share Certificates. Accommodation offers available - visit the Federation House website. Our main business is pension administration services and HR administration services. Personal data will not be retained for longer than necessary for us to achieve the purpose for which we obtained your personal data. We have detected that you are in United States. 1,400 pension colleagues are responsible for the day-to-dayadministration of all types of schemes; DB, DC, CARE and Hybrid. Phone: 0208 464 . Equiniti are providers of Employee Experience (EX), bringing This will include the capture of your location information please see our Cookie Policy for further information on this; Information on what you view, click on and access in and through our marketing emails. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group. 0330 0545453. www.myownpension.co.uk. To respond to any data rights that you invoke. But these one-off investment opportunities, pension loans or up-front cash offers typically involve high tax charges and penalties, and you risk losing your retirement savings. To study how you and our other customers use our products and services. Though a clich, it is true that every scheme is just a little bit different and needs to be treated as such. Monitor all your shareholdings. Reduce the risk associated with poor pension scheme data.We provide a robust, bespoke, value for money solution, to deliver highly complex and sensitive projects. Sussex officers start class action over data breach - A City pension firm is being sued for data breaches after sending pensions statements to wrong addresses. We recently saw the release of PASA guidance on how to start preparing for pensions dashboards. We are working to ensure that all pages on this site comply with priority 2 guidelines of the W3C Web Content Accessibility Guidelines. By filling in forms on our website(s) so that we may contact you; By corresponding with us by phone, e-mail, live-chat, social media channels or otherwise; Application/registration forms/identification documentation; Entering competitions, promotions or surveys; and. 6208699 and is authorised and regulated by the UK Financial Conduct Authority. NARPO. Check who youre dealing with before changing your pension arrangements. Post: HSBC Bank (UK) Pension Scheme. This means that it is not possible for them to process your scheme pays election in their usual method. Enforcing or obtaining a settlement of debts owed to us or in relation to investments made on your behalf. Local Government Pension Schemes. Lancing, West Sussex BN99 6DA. As a result, we can change this Privacy Notice from time to time to keep it relevant and up to date. Following the recent transfer of our pension administration function from Equiniti to XPS we would like to update you on the progress of certain functions that will now be performed by XPS. The right to request a copy of your information for data portability purposes. Where third parties are processing personal information on our behalf, they will be required to agree, by contractual means, to process the personal information in accordance with the applicable law. When we contact you via email, one of our service providers uses services outside of the EEA and EU. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Equiniti Paymaster (1836) Limited (EQP) is one company within the Equiniti Group. Check the ScamSmart website or call 0800 111 6768 to see if the firm you are dealing with is authorised by the FCA to give advice on pension transfers. Email: member.web@equiniti.com. Metropolitan Police Pensions. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Please contact XPS Administration directly with your query as follows: penmail@xpsgroup.com. In the UK, it is the Information Commissioners Office (ICO) who regulates Data Controllers compliance with data protection legislation. If you remain unsatisfied with our response or believe we are not processing your personal data in accordance with the law, you are able to contact the data protection authority in your country. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. Email and phone number for pensioners of BAE Systems Pension Scheme - 2000 Plan Benefits, Alvis Benefits and Royal Ordnance Pension Scheme: fulwood.pensions@equiniti.com Tel: 0800 917 9568 (if calling from overseas: +44 (0)121 415 0891) Or write to: Pensions Service Centre PO Box 1194 Crawley West Sussex Research shows that 10% of us will change our address at least once in any given year, so it is perfectly understandable how pension schemes lose contact with some of their members. We are committed to making this website accessible to as many people as possible. Over 200 staff supporting our technology,responsible for developing, maintaining and deploying multiple platformsacross Workplace Pensions. At all times, we take steps to ensure your privacy rights continue to be protected as per this Privacy Notice. Unfortunately, we know that the current climate means that there is a heightened risk of scam activity, as scammers look to take advantage of the economic uncertainty surrounding the COVID-19 outbreak. Do I Have To Run GMP Equalisation On My Whole Scheme At Once? This sets both session and persistent cookies to help us understand user behaviour. For transfers to Equiniti India, we utilise Model Clauses recognised by the European Commission. This website uses cookies: Cookies are small text files saved on your phone, tablet or computer when you visit a website. This can include items such as your name, address, phone number, identification numbers (such as an account number or your national insurance number), location data or online identifiers. A market leader in the provision of administration and specialist IT solutions for Local Government Pension Schemes (LGPS) and the wider the public sector.With validation from the independent National LGPS Framework, Compendia LGPS will match your every need. HR Services are offered by your employer and third parties who they have selected to work in partnership with. We tell you below when we rely on legitimate interests and what our legitimate interests are. They can be contacted by email: casework@ico.org.uk, post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by telephone: 0303 123 1113. We use both of these types of cookies which fall into two categories termed by us as (1) strictly necessary cookies, and (2) performance analytics cookies. The team, has a broad range of experience and knowledge in pension administration. Equiniti is the trading name of Paymaster (1836) Limited. Equiniti jobs. If you have any questions that remain unanswered, please visit our Customer Privacy Centre or contact our Data Protection Officer: Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). . Registered Office: Sutherland House, Russell Way, Crawley, West Sussex . Lancing. We are also required to share your personal data with external third parties as follows (but not limited to): We may transfer your personal data to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. The value of the Resettlement Grant, effective from 1 April 2020 is: AFPS 2005 and AFPS 2015: 11,651. The Police Pension Scheme 2015 . Shareview Dealing is provided by Equiniti Financial Services Limited. CDC is a new type of pension scheme into which employers and employees pay a fixed rate of contributions to the scheme, and members are paid pensions with variable increases (and possible, but rare decreases). If you ask us to erase your personal data and we are processing the information because we are required to do so because of a legal requirement, we will not be able to delete your personal data; however. We do not allow Google to use or share the data about how you use this site. It is important for us to use them because we can deliver an efficient service to you and also analyse customer journeys through the website to inform future enhancements. Metropolitan Police Pensions. For your personal pension projection or for any other queries, please contact XPS administration on: -. The privacy notice for Sussex Police is here. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. The session cookies (_utmb and _utmc) tell us when a user enters the website and either exits it or performs no further actions for longer than 30 minutes. West Sussex RH10 0FZ. If you were a member of the Money Purchase section of the Novartis Scheme your benefits were transferred to the L&G Master Trust in July 2020. You are about to download a file from the website. The Equiniti Scam. This website uses cookies: . Data Solutions. Like many websites, this service uses cookies. Overseas telephone: +44 207 161 2222. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited . The information you give us, or that we collect through your use of our services, may contain your or another persons personal data. UK phone: 0345 782 782 Overseas phone: +44 1293 603 085. From this detail, we are able to continuously improve our visitors' experience of this website. One of the legal reasons is when we use your personal data for our legitimate interests, this is usually when we have a business reason. Shareholder satisfaction with communications from companies they invest in has plunged this year - down to 46% from 62% in 2021. Will also include the legal stance around pensions and all those things you need to be aware of around retirement. Police Pensions. Dont be rushed or pressured into making any decision about your pension. Reject unexpected pension offers whether made online, on social media or over the phone. Information about how you logged on and off of our website(s), including your IP address, information about your visit and how you use our website. If you suspect you are being targeted by a pensions scammer, please exercise extreme caution and visit this website which contains valuable information: www.fca.org.uk/scamsmart. 67. If you ask us to erase your personal data and we are processing the information because you provided us with consent (for example as part of a survey response), we will be able to consider and respond to your request. Overseas telephone: +44 207 161 2222. IMPORTANTYou can withdraw from marketing at any time, please use the unsubscribe button in our emails or via the your details section in the Flexible Benefits portal. 1.6K Posts. You have a right to object to us processing your data where we are processing it for the purpose of legitimate interests. (1) Before 1st June following the end of the tax year, an employer must give a certificate (Form P60) to every employee. member.web@equiniti.com. The session cookies help you make applications for services and also login and navigate around secure areas of the website. It can not only seem an impossible task, but can be the making or breaking of any project, undoing so much progress if it doesn't work. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited, which is registered in England & Wales with No . 4. (b) from whose relevant payments the employer was . We will make any further necessary adjustments to this website as further guidance is issued by the Information Commissioner's Office. Benefits Queries. As part of our identity and financial crime checking procedures with credit reference agencies, fraud detection agencies and registration or stockbroking industry exchanges; From third parties when you have instructed or agreed for them to pass information to us or as part of their offering services to you. This means that we are responsible for deciding how and why we hold and use personal data about you. The persistent cookie is only set if you tick a box on the login screen for the website to remember part of your login details for a future visit. Room 218, County Hall. Law360: More than 470 police officers have brought a claim against the pensions unit of Equiniti Group plc for more than 1m in compensation over a data breach that revealed information about their retirement savings. The products and services you access each have their own privacy notices issued by the offering company. If you wish to raise a complaint on how we have handled your personal data, please contact our Data Protection team who will investigate the matter and report back to you. Click the link below to view in the App Store. Rights related to decisions based solely on automated processing. If you would like to obtain a copy of the Model Clauses we use to share personal information within the Equiniti Group or our email service provider, please contact our Data Protection Officer using the details provided in this Privacy Notice. We recommend that any password or PIN you set is not easily guessable, and changed frequently. How to Contact Your Members About GMP Equalisation, And What They Need To Know. Manage, vote and trade your share certificate and CSN holdings online, Trade equities, funds, bonds and more in your account online, Our integrated shareholder analysis & investor contact management platform, Providing share registration, governance and investor relations advisory and employee benefits to UK PLCs, Visit our United States website for solutions to Shareholder Management in the US, Providing pensions, outsourcing, rewards and benefits and payments for public and private sector organisations, Providing innovative customer management solutions for the digital world, Solutions for consumer and commercial lending businesses, Receivables Finance Software And Consultancy. However, we will also tell you of the changes where required by law to do so. It is often said that no two pension schemes are the same. If fraud is detected, you could be refused certain services, finance, or employment. Our legitimate interests, such as the proper administration of our service and business,for example: To identify service improvements such as when troubleshooting, undertaking data analysis, testing new products, using your personal data for research, statistical and survey purposes. Welcome to the EQ Retirement Solutions preview website. Phone: 0300 123 0828. However, it will make you aware that a cookie is used to support this and . Learn more in this year's Shareholder Voice Report, a survey of 3,000 investors: lnkd.in/e4S-Chs8. The law and other regulations treat some types of personal information as special. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. This is indicated by a lock icon on the bottom of the web browser, or the address will include the letters https in the top left-hand corner; and, before we discuss matters relating to your account(s) by telephone we will always ask you security questions to confirm your identity. oneye14 Forumite. Identifying if any of our other products or services may be of interest to you and making suggestions and recommendations to you about them. . You can use your web browser options to choose your own colours. To use the tool you will need to know the web address of the document you want to convert. Accessibility; The course is online (via teams) and runs from 10:00 to 14:00. These cookies do things like remember preferences, where you've agreed to Terms of Conditions etc. If you do not have a user ID please request one from your Equiniti contact. 56 replies 55.4K views. We review our use of your personal data regularly. search. Lines are open Monday to Friday 8:30 to 17:30; excluding UK Bank Holidays. Leaving the Trust early. You must immediately inform us if you become aware, or suspect, that someone else has knowledge of your account details. If you are having trouble logging in, please refer to the FAQs page or contact us by email at mymetpension@equiniti.com, Phone:0300 123 0828 (Overseas +44 207 161 2222), Write:Metropolitan Police Pension SchemeEquinitiPO BOX 1307Crawley RH10 0PA. The VAT registration number is GB915967778. Model your benefits at your chosen retirement . Email: enquiries_pensions@equiniti.com. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited, which is registered in England . If you are having trouble reading a PDF document on this website, Adobe offers a free online tool for converting PDF documents to HTML or text. If you are approaching pension age or thinking about retirement and are interested in learning more, sign up to one of our Options retirement seminars. If you have any concerns about the security of your own personal computers and mobile devices, we suggest you read the advice of Get Safe Online, which can be accessed atwww.getsafeonline.org. AFPS 1975 for Officers 16,597, and Other Ranks 11,344. Over 200 staff supporting our technology, responsible for developing, maintaining and deploying multiple platforms, cultivate strong individual and organisational relationships through an, environment of mutual trust and respect to, Receivables Finance Software And Consultancy. We only use this information to help us understand what to develop next for the benefit of our users. you can contact the administration team at Equiniti by: Email: HSBCHybridPensions@equiniti.com. To change your mouse options click the Start button in the bottom left of your screen and select Control Panel > Mouse. If you need to contact us in regards to your shareholding, please call us on 0371 384 2030, our lines are open 9.00am - 5.00pm, Monday to Friday. Our registered address is Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH and our ICO registration number is: Z4790890. Our transfer of personal data to other countries could result in that personal data being available to governments and other authorities in those countries under their laws. We use performance analytics cookies to gather statistical information on how people navigate the site such as: the number of visits and number of pages per visit, paths taken by visitors through the site, duration and time of visits, type of web browsers used and other general data. (a) who was in the employer's employment on the last day of the tax year, and. We use Google Analytics to provide this information. The right to object to us processing your personal data. We therefore ask that all of our Members remain vigilant. This may include the geographic location of the device you have used please see our Cookie Policy for further information on this; If you contact us via social media, we may collect details from your social media account. If you still can't log in, please refer to the FAQs page or contact . This is a great time to join the business as it's going through a transition. Login. To book a place please click the link below. Jump to the content zone at the center. EQ provides expert shareholder, pension, remediation and credit services to help our customers around the world succeed. If you have a query regarding career opportunities at Equiniti please go to our Careers section or contact us on +44 (0)1903 894020 toggle Supplier Invoices and Requests . But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding.